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Effective equipment adds flexibility
and leads to customer satisfaction.
 Computing
 10 Siemens primary servers - dual processors
84 GB SCSI memory - raid level 5
30 office work stations and 85 multimedia work stations
in the call center with Internet access
Microsoft Windows NT network
Lettershop
Capacity for 20,000 letters per hour
- printing, folding, inserting into envelopes
Printing System
11 Kyocera 7000 and 9000
2 IBM 3935 duplex
2 Rena printers for direct printing of addresses
1 Heidelberg TOK offset printing machine
Inserting Systems (Envelopes)
Bell & Howell - with 6 stations and 2 feed channels
(DIN A3 and DIN A4) with cameras for 2D reading of bar codes
2 Bell & Howell - 6 and 4 stations respectively
Boewe - 6 stations and 1 feed channel with OMR reading
Kern 710 - 2 stations
Couvertec - DIN A4 processing for 6 stations
Folding
MB - 4 pocket system
2 x GUK - 2 pocket system
Affixing of Stamps
Cheshire machine
Continuous Processing
2 continuous processing cutters
We provide you with a high-tech platform
for communicating with your customers.
Call Center with 368 Substations
Nortel Meridian - Option 61 C- redundant Unix System
ACD - automatic call distribution
MAX - evaluation tool and Multi Queue ACD with outcalling
Mail - 16 simultaneous recording with 100 hour voice memory
CCR - customer controlled routing
CTI/Link - computer telephone integration
By the way, we provide the same competent and comprehensive service to start-ups, dot.coms and smaller companies that our largest customers benefit from.
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