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Inbound Calls
Inbound Calls
Our personnel is skilled to handle various types of calls
- from routine work (such as switch board) to specialized matters.
If required, we re-train our personnel to meet your unique needs.
Hotline/Helpdesk
If you wish, we'll handle queries for you 365 days a year.
Our dynamic staff is service-oriented and well qualified to deal
with delicate claims or complaints.
TED (Computerized counting of opinion polls)
We cover opinion polls, analysis of customer satisfaction surveys,
etc. with our automatic high capacity system: 16 parallel connections
with 100 hours voice recording memory, automatic information
external callers. In addition, we can access 4000 voice mail boxes from
the telecom network.
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